Customer support

Warning! The phone numbers of our service have changed during this period:

(+4) 0748 887 709

(+4) 0749 148 587

(+4) 0753 249 033

(+4) 0753 249 022

(+4) 0741 810 667

(+4) 0753 249 021

helpdesk-cm@brd.ro

Monday – Friday | 08:30 - 17:30

* Outside the above working hours, only for blocking the access to the service, please call: (+4) 021 601 45 45; (+4) 0372 04 45 45; (+4) 0374 04 45 45

Personal data

For keeping confidential your personal data and for securing your online activity, we recommend not to communicate detailed information about your personal identity, your accounts or other bank products and services held.

Read more

E-mail & SMS Info

BRD will never send e-mails or SMS to it's customers for requesting changes or verification of security elements.
Also, BRD doesn't send messages containing URL links. If you have any doubts regarding a received message, please contact the Helpdesk Cash Management team, by using the contact details from the Customer Support section.

Read more

Security

For avoiding infecting your operating system, make sure that you use an antivirus program with periodically updated signatures and that your operating system is updated from the security point of view, having the latest updates installed on, as well as the latest versions of browsers.

Read more